Service & Support 24 / 7 / 365

Our staff is fully trained and continually updated with the latest
developments in order to answer your questions promptly and accurately.
First line technicians are available to assist you 24 hours a day and 365
days per year.

Trouble Shooting

Each technician can directly control each individual Kiosk to solve any
problem.

Hardware Warranty

Hardware failures can occur, no matter the computer brand. All hardware
purchased installed by Publicnet is under full support both parts and labor
warranty once installed at a location. We will assist you and keep the
burden off your staff. If it is necessary to make a temporary swap, we will
install a working unit and fix your broken system at our location. This
keeps your system down-time to a minimum and ensures customer satisfaction
to a maximum.

The License Agreement

Our support and service continues after the install is concluded. We provide
free updates and upgrades, 24/7 support, remote trouble-shooting, online
usage reporting, advertising management and toll free support.

Call for Help

Toll free 1-877-7-THE-WEB or e-mail support@publicnet.ca , We are here to help you.